Frequently Asked Questions
Everything you need to know about stepping into style with Siren Shoes.
How do I know which shoe size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for boots and sizing down for open-toe sandals.
What is your return policy?
We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles show no signs of wear to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their heels sooner.
Are your materials sustainably sourced?
Siren Shoes is committed to ethical fashion. We use high-quality vegan leathers and recycled packaging materials to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes! As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location and typically range from 7-14 business days.